Zocdoc

Staff Product Manager, Payments

Location
Grand Central, Manhattan
Employment
Full Time
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Job summary

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc…

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General interview preparation

General preparation guidance from MiPrep; these interview stages are not confirmed for this job.

  • Recruiter phone screen - typically 20-40 min
  • Technical screen - 1 coding problem or take-home; format varies by company
  • Onsite / virtual loop - typically 4-6 rounds over 2-3 weeks; exact split of coding, systems design, and behavioral varies by role and location