Zendesk, Inc.

QA Engineering Manager — Automation & Quality

Location
Hayes Valley, San Francisco
Employment
Full Time
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Job summary

Zendesk is seeking a Quality Engineering Manager in San Francisco to define and implement QA processes and tools for a highly technical SaaS product. You will lead a team across the stack, drive automation initiatives, and ensure on-time delivery of high-quality features in a fast-paced environment. You will partner with Product, Development, and Service Engineering to align quality goals with business objectives and continuously improve testing practices to reduce defects and release risk. J-1…

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General interview preparation

General preparation guidance from MiPrep; these interview stages are not confirmed for this job.

  • Recruiter phone screen - typically 20-40 min
  • Technical screen - 1 coding problem or take-home; format varies by company
  • Onsite / virtual loop - typically 4-6 rounds over 2-3 weeks; exact split of coding, systems design, and behavioral varies by role and location