Pylon

Product Manager

Location
Hayes Valley, San Francisco
Employment
Full Time
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Job summary

Pylon — the agentic support platform purpose-built for B2B. Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers …

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General interview preparation

General preparation guidance from MiPrep; these interview stages are not confirmed for this job.

  • Recruiter phone screen - typically 20-40 min
  • Technical screen - 1 coding problem or take-home; format varies by company
  • Onsite / virtual loop - typically 4-6 rounds over 2-3 weeks; exact split of coding, systems design, and behavioral varies by role and location