Lead Principal Platform Software Engineer at Oracle Corporation

Location: Times Square, King County Type: Full Time Salary: $255,706-$255,706 USD

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About the role

Job Description Shapes and leads Oracle's AI for Support technical programs, scaling automation, chat, support ticketing, and data harvesting to deliver trusted, actionable knowledge to GenAI agents. Enables customers to resolve issues through self-service and equips support engineers with timely insights that reduce manual effort and cognitive load, accelerating issue resolution. Drives cross-group platform initiatives (e.g., identity, config, API gateways) with significant impact on reliabili…

Interview process at Oracle Corporation

General interview process (this company's specific loop isn't published - reach out if you have insider info).

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Platforms used: unknown — MiPrep tested compatible with major platforms

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