Databricks Inc.

Staff Software Engineer: AI-Driven Customer Experience

Location
Hayes Valley, San Francisco
Employment
Full Time
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Job summary

A leading data and AI company is seeking a Staff Software Engineer for Customer Experience Intelligence in San Francisco, CA. In this role, you will lead the technical direction of automation tooling to enhance customer support. You’ll work across teams to build intelligent systems that improve support efficiency and customer satisfaction. Ideal candidates will possess strong technical leadership experience, deep knowledge of distributed systems, and familiarity with various automation and mach…

SalaryCheck the source listing for salary
General interview preparation

General preparation guidance from MiPrep; these interview stages are not confirmed for this job.

  • Recruiter phone screen - typically 20-40 min
  • Technical screen - 1 coding problem or take-home; format varies by company
  • Onsite / virtual loop - typically 4-6 rounds over 2-3 weeks; exact split of coding, systems design, and behavioral varies by role and location

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