Product Manager at iTech US, Inc.
About the role
Position: Product Manager Location: San Jose, CA Duration: 8 Months contract We are looking for a Product Manager Integrated Customer Experience (ICX) to help define, deliver, and enhance customer and agent experiences across phone, chat, and contact center platforms. This role will focus on CCaaS solutions, with a strong emphasis on Amazon Connect, working closely with Business, IT, Engineering, and Operations teams in a fast-paced, enterprise environment. What You ll Do Act as a customer advo…
Interview process at iTech US, Inc.
General interview process (this company's specific loop isn't published - reach out if you have insider info).
- Recruiter phone screen - typically 20-40 min
- Technical screen - 1 coding problem or take-home; format varies by company
- Onsite / virtual loop - typically 4-6 rounds over 2-3 weeks; exact split of coding, systems design, and behavioral varies by role and location
Platforms used: unknown — MiPrep tested compatible with major platforms
How to prepare
MiPrep helps you rehearse the specific cadence and question types iTech US, Inc. interviewers score on. Upload your resume and this job description; MiPrep generates a rehearsed answer set in your voice from your own projects.