Senior Agent Product Manager at Decagon
About the role
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets…
Interview process at Decagon
General interview process (this company's specific loop isn't published - reach out if you have insider info).
- Recruiter phone screen - typically 20-40 min
- Technical screen - 1 coding problem or take-home; format varies by company
- Onsite / virtual loop - typically 4-6 rounds over 2-3 weeks; exact split of coding, systems design, and behavioral varies by role and location
Platforms used: unknown — MiPrep tested compatible with major platforms
How to prepare
MiPrep helps you rehearse the specific cadence and question types Decagon interviewers score on. Upload your resume and this job description; MiPrep generates a rehearsed answer set in your voice from your own projects.